This page contains some information related to issues and information broadly concerned with education and learning.
Reflective learning
A short descriptive overview of reflective learning has been compiled from a number of sources which are listed at the end of the paper. Reflective learning is a key concept in many areas of community services and is a means to systemtically develop awareness of our place as service provider and as a participant in client interactions.
Click here to view or download a PDF of this paper (511k).
Office of the National Student Ombudsman
The office of the National Student Ombudsman (NSO) commenced on 1 February 2025 and provides an additional mechanism to enable higher education (HE) students throughout Australia to resolve student complaints. It describes on its website its role as being independent and impartial with powers to investigate a broad range of issues, involving actions taken by HE providers relating to a number of concerns, such as –
- Concerns about student safety and welfare, including situations involving gender-based violence, discrimination, racism, antisemitism and Islamophobia
- Course administration, such as timeliness and accuracy of information provided to students
- Teaching provision and facilities, such as sufficiency of staffing to meet the needs of students
- The fairness and effectiveness of student complaints processes
- Reasonable adjustments for students with disability or experiencing special circumstances
This slide presentation of some of the features of the NSO was developed by Greg Swensen and Jackie Wambui , to provide an overview of features of the related regulatory framework and approaches and processes available to HE students studying at both public and private universities and colleges.
This paper may also be of particular assistance for those enrolled with private education providers (PEPs) in the Australian HE sector and with additional information pertinent to the framework that operates in Western Australia (WA).
Click here to view or download a PDF of this paper (6.3MB).
Urumwe Future Leaders Forum 2025
This article is a personal reflection about the Urumwe Future Leaders Forum held on 22 June 2025., hosted by the Urumwe Association. The Association promotes Kikuyu culture in Western Australia and cultural engagements to celebrate diversity and promote understanding.
The forum was themed Pathways, purpose and belonging: Youth navigating the future, held in Perth WA and this reflection provides an overview, in particular, of the presentation at the Forum by Jackline Wambui – Finding belonging and purpose through service.
Click here to view or download a PDF of the personal reflection (236k).